Verifying Your kedaimesin Account
Account verification is the step that keeps your balance yours. We ask for it once — after that, your account moves freely between deposits and withdrawals without repeated checks. The process involves a copy of your Malaysian identity card (MyKad) and a quick match against the name on your registered payment method, whether that is your Touch 'n Go eWallet profile, your
Boost account or your bank details. Upload the documents through the verification section of your account dashboard. Our team reviews submissions and updates your account status. A fully verified account also unlocks the full withdrawal limit, so it is worth completing early rather than waiting until your first cashout request.
- Prepare your identity document — Have your Malaysian MyKad ready — both the front and back of the card are required for a complete submission.
- Upload via your account dashboard — Go to Account Settings, open the Verification section, and upload clear photos or scans of your MyKad directly from your phone or desktop.
- Name matching across payment methods — Your document name must match the name on your Touch 'n Go eWallet, Boost, GrabPay or bank account — mismatches are the most common reason for delays.
- Verification status confirmed — Once our team reviews and approves your documents, your account status updates and your full withdrawal access is active immediately.